NYC Mayor’s Office of Immigrant Affairs (MOIA) releases new report on City’s foreign-born residents

The NYC Mayor’s Office of Immigrant Affairs (MOIA) Commissioner Manuel Castro released on March 24, 2022, MOIA’s 2021 Report on the city’s immigrant population and the office’s activities. 

The report highlights the impact of MOIA and showcases the work done to respond to the challenges that many immigrant New Yorkers faced during calendar year 2021. Throughout the year, MOIA: 

  • Organized over 550 in person and virtual events, including resources fairs, tabling, and canvassing, reaching over 119,000 community members.
  • Delivered 2,850 translations of over 900 different source documents in 47 different languages through its Language Services Team.
  • Fielded nearly 31,000 calls through the ActionNYC immigration hotline and conducted over 11,000 comprehensive legal screenings through ActionNYC 
  • Hosted 74 courses, reaching over 3,400 English language learners, and trained 150 volunteers online through the City’s English Language Learning program, We Speak NYC. 
  • Conducted over 600 Know Your Rights presentations, reaching over 17,000 attendees and garnering over 40,000 live views.  

“MOIA is proud to present its newly designed 2021 report detailing the work our office has done to close the access gap between immigrant communities and government services,” said Manuel Castro, Commissioner of the NYC Mayor’s Office of Immigrant Affairs (MOIA). “Under the leadership of Mayor Adams and working alongside our fellow sister agencies, community partners, elected officials, and other stakeholders, MOIA will continue to ensure NYC is place where immigrant New Yorkers can live with dignity and justice. 

In 2021, the city entered its second year of the COVID-19 pandemic and focused its efforts on recovery programs and the key to NYC: vaccinations. As the mayoral office devoted to empowering over 3 million immigrant New Yorkers who speak over 200 languages, MOIA continued to ensure that immigrants were included in these efforts through advocacy, outreach, information-sharing, and community empowerment.  

This report reviews the critical role MOIA played in working with the new federal administration to push for immigration reform, combat the inequities and impacts of COVID-19, Hurricane Ida, and other disasters, participate in emergency response efforts for the Afghan + Haitian refugee crises, and advise other City agencies on the development and implementation of policies affecting immigrant New Yorkers. 

While the report presents a snapshot of the City’s work in this area, it does not cover the totality of work that MOIA and other New York City agencies do to serve immigrants. To view the full report and learn more about the Mayor’s Office of Immigrant Affairs, visit  


About the NYC Mayor‘s Office of Immigrant Affairs 

The NYC Mayor’s Office of Immigrant Affairs (MOIA) promotes the well-being of NYC’s immigrant communities by advocating for policies that increase justice, equity, and empowerment. MOIA leads, supports, and manages programs that help to successfully include immigrant New Yorkers into the civic, economic, and cultural life of the City. For more information on all MOIA services and the City’s many resources for immigrant New Yorkers, go to; call the MOIA hotline at 212-788-7654 from 9 a.m. to 5 p.m., Monday to Friday or send an email to

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